Frequently Asked Questions (FAQs)

Last Updated: January 2026

This FAQ is designed to help users understand how the Color Space platform works, including licensing, usage rights, accounts, contributors, payments, and legal considerations. These FAQs are intended to be read together with the Terms of Service and Privacy Policy, which are legally binding and control in the event of any conflict.

General Questions

What is Color Space?

Color Space is a global stock content platform offering high-quality photographs, illustrations, vectors, and other visual assets for personal and commercial use, subject to our Terms of Service and license restrictions.

Who can use Color Space?

Anyone who is at least 18 years old (or the age of majority in their jurisdiction) and capable of entering into a legally binding agreement may use Color Space.

Is Color Space available worldwide?

Yes. Color Space is available globally, although access to certain features or Content may be restricted in some jurisdictions due to legal or regulatory requirements.

Accounts and Registration

Do I need an account to download Content?

Yes. You must create an account and be logged in to license or download Content.

Can I share my account with others?

No. Accounts are personal or entity-specific and may not be shared. You are responsible for all activity under your account.

Can Color Space suspend or terminate my account?

Yes. Color Space may suspend or terminate accounts at any time for violations of the Terms of Service, suspected misuse, non-payment, or legal compliance reasons.

Licensing and Usage Rights

What license does Color Space offer?

Color Space offers a single license that covers both personal and commercial use. All Content is licensed, not sold.

What does “licensed, not sold” mean?

You are granted limited usage rights under our license. Ownership of the Content remains with Color Space or the original Contributor.

Can I use Content for commercial purposes?

Yes, commercial use is permitted unless the Content is marked "Editorial Use Only" or otherwise restricted.

What are examples of permitted uses?

Permitted uses include websites, social media, digital ads, print ads, presentations, marketing materials, and editorial publications.

What are examples of prohibited uses?

Prohibited uses include:

Using Content in logos or trademarks
Reselling or redistributing Content as standalone files
Using Content in merchandise or print-on-demand products
Using Content in NFTs or blockchain-based products
Using Content for AI training or machine learning
Using Content in sensitive contexts without authorization

Can I edit or modify Content?

Yes, you may modify Content, provided the use complies with the license and does not violate moral, legal, or contractual restrictions.

Can I use Content in templates or website builders?

No. Content may not be used in templates, themes, or products intended for resale or redistribution.

Editorial Content

What is Editorial Content?

Editorial Content is imagery intended for newsworthy or informational purposes only.

Can Editorial Content be used commercially?

No. Editorial Content may not be used in advertising, marketing, promotions, or endorsements.

Downloads, Payments, and Billing

Is Content free?

Some Content may be available for free or promotional use, but most Content requires payment or an active subscription.

Are payments refundable?

Payments are non-refundable except where required by applicable law.

What payment methods are accepted?

Accepted payment methods are displayed during checkout and may vary by region.

Are taxes included in pricing?

Prices are generally exclusive of taxes unless stated otherwise. You are responsible for applicable taxes.

Contributors

Who can become a Contributor?

Photographers, illustrators, videographers, and creators who own the rights to their work may sign up to become Contributors.

Do Contributors retain ownership of their Content?

Yes. Contributors retain ownership but grant Color Space broad licensing rights.

How do Contributors get paid?

Contributors earn royalties based on licensed downloads, subject to Contributor Agreement terms.

A general 60/40 split is applied to each sale of content. 60% to the Contributor and 40% to Color Space.

Does Color Space verify Contributor Content?

Color Space performs review and moderation but does not guarantee that Content includes all necessary releases.

Model and Property Releases

What is a model release?

A model release is a legal document signed by a person depicted in Content, permitting commercial use of their likeness.

Does Color Space guarantee releases?

No. You are responsible for determining whether releases are required for your intended use.

AI, Machine Learning, and Automated Use

Can I use Color Space Content to train AI models?

No. Use of Content for artificial intelligence, machine learning, neural networks, or training datasets is strictly prohibited.

Can I use Content in generative AI outputs?

No, unless Color Space explicitly authorizes such use in writing.

Legal, Copyright, and Enforcement

Who owns the copyright to the Content?

What happens if I misuse Content?

Misuse may result in license termination, account suspension, legal action, and liability for damages.

How do I report copyright infringement?

Privacy and Data Protection

How does Color Space use my personal information?

Personal Information is used to operate the Platform, process payments, prevent fraud, and comply with legal obligations.

Does Color Space sell my data?

No. Color Space does not sell Personal Information.

Technical and Support Questions

What file formats are available?

Available formats depend on the Content type and may include JPG, PNG, SVG, or other industry-standard formats.

What if I have a technical issue?

You may contact Color Space support using the contact details provided on the Platform.

Miscellaneous

Can these FAQs change?

Yes. FAQs may be updated at any time and do not modify the Terms of Service.

Which document controls in case of conflict?

The Terms of Service control in the event of any inconsistency.

Color Space reserves all rights not expressly granted.